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Note for Outside UK Mainland and International Orders: For outside UK mainland (The Channel Islands, the Isle of Wight, the Isle of Man, the Scilly Islands, the Scottish Highlands & Islands and Northern Ireland) and international order, please fill in this Order Form and send it back to us at buzz@planbeeltd.com.

Need help?

Phone Number
+44 (0)1698 580 572

Email us
buzz@planbeeltd.com

Postal Address
3/3 Etna Estate, Clamp Road
Motherwell, ML2 7XQ
United Kingdom

Office Hours
Monday to Friday
9am to 5pm GMT

UK Mainland
Delivery

Any order delivered to your door from £4.50 (UK Mainland only: England, Scotland and Wales and excludes the Highands).

We aim to dispatch all orders within 24-72 hours and where possible we use a tracked courier service for all UK orders. Although not guaranteed, Plan Bee Ltd will endeavour to ensure that your goods will be delivered 2-7 days after the order has been placed.

If any delays should occur on a particular item the customer will be notified by e-mail.

If you want to order from outside the UK, please contact Plan Bee Ltd via e-mail regarding delivery costs.

Data Protection

Your details will never be passed on to a third party and you will not receive advertising from any other company through Plan Bee Ltd.

See our Privacy Policy here.

Outside UK Mainland & International Orders

For outside UK mainland (The Channel Islands, the Isle of Wight, the Isle of Man, the Scilly Islands, the Scottish Highlands & Islands and Northern Ireland) and international order, please contact buzz@planbeeltd.com. We will then send you an order confirmation and process the delivery once payment has been made.

We aim to dispatch all orders within 48-72 hours and where possible we use a tracked courier service for all International orders.

What payment methods
can I use?

You can pay in a variety of ways, including credit/debit card and Paypal. Please call us at +44 (0) 1698 580 572 or email us at buzz@planbeeltd.com for further information.

If you’d prefer to place your order by phone, that’s no problem. Just give us a call on +44 (0)1698 580 572 and we’ll take your order over the phone.

Returns
Policy

Plan Bee Ltd want you to be entirely happy with the goods you receive. If dissatisfied with an item, please return with a note clearly stating the problem, in the re-sealable bag in which the item was sent.

Returned items must be received within 14 days of purchase, in perfect condition. Plan Bee Ltd reserve the right to refuse a refund if the returned item is in anything less than perfect condition. Please obtain a certificate of posting if returning items and send to:
Plan Bee Ltd, 3/3 Etna Estate Clamp Road, Motherwell, ML2 7XQ

The cost of the item will be refunded to the customer using the same card with which the original purchase was made. Plan Bee Ltd are unable to refund postage, unless the item received proves to have a manufacturing fault.

Plan Bee Ltd are happy to exchange items providing they are returned in perfect condition. Following the initial purchase, the customer will be charged the postage to deliver exchanged goods.